Returns & Exchanges
At Toad&Co, we stand behind our products and offer a 90-day return window for items in their original condition to ensure you love your eco-friendly gear. We make the process simple so you can get back to your adventures with the perfect fit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and a return packing slip, then securely package your items in their original mailer if possible.
Drop Off Package
Affix the prepaid label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your requested exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing